Our aim is to give customers more choice every time they shop with us.
Read about our plan for the future in Chief Executive Marc Bolland's strategy review
Our immediate priority is the enhancement of our capabilities.
Read about our plans to enhance our UK business
We plan to deliver a leading multi-channel shopping experience.
Read about our plans to build our multi-channel capabilities
We are building an organisational structure with a more global outlook.
Read about our plans to become a more international company
Marks & Spencer is a very special company and I feel privileged to be its Chairman at such an exciting time.
Read the statement from Robert Swannell
2010/11 has been another year of progress for Plan A as we move towards our goal of becoming the world’s most sustainable major retailer.
Read more about our Plan A commitments
View our financial highlights
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Full Annual Report 2010 (PDF 2.48Mb)
© Marks and Spencer 2011